Return & Refund Policy – NOWDIGIVERSE

At NOWDIGIVERSE, we are committed to delivering high-quality digital solutions and ensuring customer satisfaction. Since we provide custom digital services, including website development, mobile app development, software solutions, UI/UX design, SEO, and graphic design, this Return & Refund Policy explains the conditions under which refunds, cancellations, and revisions are handled.

By purchasing any of our services, you agree to the terms outlined in this policy.

Digital Services

NOWDIGIVERSE provides customized digital services, including but not limited to:

• Website Development
• WordPress Development
• WooCommerce Development
• Mobile App Development
• Desktop Software Development
• Custom Software Solutions
• UI/UX Design
• Search Engine Optimization (SEO)
• Graphic Design
• Motion Graphics

As these services are custom-built according to each client’s requirements, they cannot be returned like physical products.

Refund Eligibility

Refund requests may be considered under the following circumstances:

• The project has not yet started.
• We are unable to deliver the agreed service due to our own limitations.
• A duplicate payment has been made accidentally.

Every refund request is reviewed individually, and approval is granted only after careful evaluation.

Non-Refundable Services

Refunds will not be issued in the following situations:

• The project has already entered the development phase.
• The requested work has been completed and delivered.
• The client has approved the completed work.
• Custom websites, applications, plugins, or software have been developed specifically for the client.
• Project delays caused by the client’s failure to provide required content, feedback, or approvals.
• The client changes their mind after development has begun.

Project Cancellation

Clients may request cancellation before development begins.

If work has already started, cancellation charges will apply based on the amount of work completed. Any advance payment used for completed work is non-refundable.

Revision Policy

We provide revisions according to the scope of work agreed upon before the project begins.

Any additional features, design changes, or functionality requested outside the original agreement may require additional charges and an updated delivery timeline.

Payment Disputes

If you experience any issue with your order, we encourage you to contact our support team before initiating a payment dispute or chargeback.

Our team will work professionally and fairly to resolve any concerns.

Unauthorized chargebacks for completed work may result in the suspension of current and future services.

Refund Processing

If a refund request is approved, the refund will be processed using the original payment method whenever possible.

Please note that processing times may vary depending on your payment provider or financial institution.

Changes to This Policy

NOWDIGIVERSE reserves the right to update or modify this Return & Refund Policy at any time to reflect changes in our business practices, services, or legal requirements.

The latest version of this policy will always be available on this page.

Effective Date: July 1, 2026

Contact Us

If you have any questions regarding this Return & Refund Policy or wish to submit a refund request, please contact us.

NOWDIGIVERSE
📧 Email: hello@nowdigiverse.com
📞 Phone: +92 321 7927614
🌐 Website: https://www.nowdigiverse.com

Thank you for choosing NOWDIGIVERSE. We value your trust and are committed to delivering reliable, transparent, and professional digital services while ensuring fair policies for every client.